AnchorHQ ~ getting set up
AnchorHQ is your free command center ~ the one screen that shows how your whole store is doing and points you at what to do next. Here is how to get it set up, and what to look for the first time you open it.
Adding it to your store
Four plain steps. It takes about a minute, and Shopify handles the approval so you are always in control.
Step 1: Press "Get it free"
On the AnchorHQ page, press the "Get it free" button. It is free ~ there is no card to enter and nothing to pay. A small box opens asking for your store address.
Picture coming soon: The AnchorHQ page with the "Get it free" button highlighted.Step 2: Type your store address
Type your Shopify store address ~ the one that ends in .myshopify.com (for example, your-store.myshopify.com). If you only know your regular store web address, that is fine too ~ we sort it out for you. Then press Install.
Picture coming soon: The store-address box with your-store.myshopify.com typed in and the Install button ready.Step 3: Approve it on Shopify’s own screen
A new tab opens on Shopify’s own approve screen ~ the same one you see for any Shopify app. It lists what the app can see, so you always know. Press Install app to say yes. This screen is Shopify’s, not ours, so you are always in control.
Picture coming soon: Shopify’s standard "Install app" approval screen listing the access the app is asking for.Step 4: You’re in ~ AnchorHQ opens
Shopify adds AnchorHQ to your store and drops you straight inside it. You will find it any time under Apps in your Shopify admin, on the left. That is it ~ you are set up.
Picture coming soon: AnchorHQ open inside your Shopify admin for the first time, ready to use.
What to look for once it’s open
AnchorHQ opens to one clean dashboard. Your store’s overall health sits up top, a live feed of what is happening across your business runs down one side, and a launchpad opens every other Anchor Flare tool you run. A "what next" note points you at your best move before you click a thing.
Your store health, at a glance
Look at the top of the screen ~ that is your store’s overall performance in one place. No more hunting across five tabs to feel how the store is doing.
The "what next" note
AnchorHQ tells you the one thing worth doing next. Start there ~ it is the fastest win on the whole screen.
Every tool, one hub
The launchpad opens each of your Anchor Flare systems from here. Try opening one ~ you will not need to hunt for logins again.
If something’s not right
The little things that trip people up, answered in plain words.
It says "no data yet" ~ is something wrong?
No ~ AnchorHQ needs a moment to read your store the first time. Give it a few minutes, then refresh. If it still looks empty after an hour, write us and we will check it for you.
I installed it but I don’t see it ~ where did it go?
AnchorHQ lives in your Shopify admin under Apps, on the left-hand menu. Open Apps and press AnchorHQ to jump back in any time. If it is not listed there, the install may not have finished ~ try "Get it free" once more, or write us and we will find it with you.
Where do I change its settings?
Open AnchorHQ from Apps in your Shopify admin, and look for Settings inside the app (usually top-right or in the menu along the side). Everything you can adjust lives there. Not sure what a setting does? Write us ~ we will explain it in plain words.
How do I remove AnchorHQ if I change my mind?
In your Shopify admin, open Apps, find AnchorHQ, and press Delete (or Remove). Shopify uninstalls it cleanly and stops its access right away ~ nothing lingers. It is free, so there is nothing to cancel and nothing to pay. You can always add it back later.
Is it really free ~ will I be charged later?
Yes, AnchorHQ is genuinely free ~ no card, no trial that turns into a bill. You approve it on Shopify’s own screen, and there is nothing to cancel. If you ever see a charge you did not expect, write us straight away.
We’re here to help
Setting up AnchorHQ and something isn’t clicking? You are not on your own. A real person answers, usually within 2 business days. No question is too small ~ if you are stuck for even a minute, write us and we will walk you through it.